CareView Hardware Monitoring develops baselines specific to your environment, which help filter out noise so that alerts are sent only for actionable events. It can even predict some events before they occur. When remediation is needed, CareView automatically opens incident tickets and triages the issue. Renewtech engineers are then dispatched immediately to your data centre, making the service experience as efficient as possible.
CareView Hardware Monitoring proactively identifies faults 24/7, with no need for customer action of any kind.
CareView Hardware Monitoring covers all storage, server and networking equipment and all OEM hardware from vendors currently supported by Renewtech.
We implement security features tailored to your individual security requirements, and we ensure that non-public data is never accessed or transmitted.
Each generated ticket includes the device type, asset serial number, part number and a fault description.
More detailed and accurate alerts result in better-prepared responses and a greater percentage of first-time fixes.
Once a fault is detected, CareView Hardware Monitoring instantly self-creates a ticket for immediate repairs.
CareView Hardware Monitoring is packaged as a value-added service for supported storage systems and includes a consultative implementation session with your IT staff.
Automated detection and ticket creation enable your IT staff to focus on other data-centre priorities.
En Renewtech, es nuestro alcance global lo que nos diferencia de los demás. Estamos orgullosos de servir a nuestros clientes en todo el mundo.
Contamos con un gran equipo de ingenieros certificados de servicio de campo y L3 avanzado con una media de más de 15 años de experiencia directa OEM trabajando en el almacenamiento, servidor y hardware de red, que pueden estar en sus instalaciones siempre que lo necesite. En Renewtech nos comprometemos a proporcionar un soporte profesional y mundial de principio a fin.
Interested in learning more about how CareView Hardware Monitoring can maximise your storage, server and network uptime through proactive protection? Let us show you how we can help: request a quote from our team today.
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