CAREVIEW HARDWARE MONITORING

A HOSTED SERVICE THAT MAXIMISES YOUR UPTIME BY PROACTIVELY MONITORING DATA-CENTRE STORAGE, SERVER AND NETWORKING HARDWARE 24/7.

CareView Hardware Monitoring develops baselines specific to your environment, which help filter out noise so that alerts are sent only for actionable events. It can even predict some events before they occur. When remediation is needed, CareView automatically opens incident tickets and triages the issue. Renewtech engineers are then dispatched immediately to your data centre, making the service experience as efficient as possible.

WHAT IT MEANS FOR YOU

1.

PROACTIVE FAULT PROTECTION

CareView Hardware Monitoring proactively identifies faults 24/7, with no need for customer action of any kind.

2.

FULL SUPPORT

CareView Hardware Monitoring covers all storage, server and networking equipment and all OEM hardware from vendors currently supported by Renewtech.

3.

EXTREMELY SECURE

We implement security features tailored to your individual security requirements, and we ensure that non-public data is never accessed or transmitted.

4.

ACCURATE PART IDENTIFICATION

Each generated ticket includes the device type, asset serial number, part number and a fault description.

5.

FASTER FIRST-TIME RESOLVE GUARANTEES

More detailed and accurate alerts result in better-prepared responses and a greater percentage of first-time fixes.

6.

FASTER RESPONSE AND RESOLUTION TIMES

Once a fault is detected, CareView Hardware Monitoring instantly self-creates a ticket for immediate repairs.

7.

EASY IMPLEMENTATION

CareView Hardware Monitoring is packaged as a value-added service for supported storage systems and includes a consultative implementation session with your IT staff.

8.

NON-DISRUPTIVE

Automated detection and ticket creation enable your IT staff to focus on other data-centre priorities.

Request a Quote

Interested in learning more about how CareView Hardware Monitoring can maximise your storage, server and network uptime through proactive protection? Let us show you how we can help: request a quote from our team today.

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