Free up your team resources from constantly monitoring your server’s status and alerts and keep them focused on the important projects. Our 24/7 EOC engineers combined with our robust monitoring tools keep watch for you. Monitoring governance templates reduce alert fatigue by notifying you only of actionable alerts. And you are relieved of skills gaps caused by staff attrition.
When an incident does occur, our EOC engineers notify you by e-mail with event information and recommended remediation steps. Faster problem identification and resolution cut downtime.
Our tools and expert engineers support all major enterprise operating systems and virtual platforms — Microsoft, Linux, VMWare, etc. – with a proactive monitoring solution spanning multiple OEMs and hardware. We also provide a central customer portal where you can view your covered assets, associated tickets and real-time performance and metrics. And flexible tiered options that support your organisation and IT needs.
At Renewtech, it’s our global reach that sets us apart from others. We are proud on serving our customers worldwide.
We employ a large team of certified field service and advanced L3 engineers with an average of 15+ years’ direct OEM experience working on storage, server and network hardware, who can be on-site at your facility whenever you need it. At Renewtech we are committed to providing professional and worldwide support from start to finish.
Interested in learning more about how CareView Server Management can reduce your operational complexities and increase efficiency? Let us show you how we can help: request a quote from our team today.